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Frequently Asked Questions
We choose Italy for its skilled artisans and timeless design, ensuring every piece embodies the highest level of quality and craftsmanship.
We currently accept credit card and TWINT payments for all orders. Our secure payment process ensures that your transaction is safe and protected.
Enjoy free returns on all orders, excluding sale items.
For our domestic delivery we charge CHF 7.00 (B-Post/Economy)
Yes, we offer free shipping on domestic ground (Switzerland) above CHF 300.-
We are working tirelessly to make this possible very soon.
You can cancel your order anytime before it has been shipped. To request a cancellation, please contact our support team ASAP at hello@maisonlareverie.com. Once the item has been shipped, cancellations will no longer be possible, but you may be eligible for a return.
We understand how frustrating it can be when an item you love is out of stock. But don’t worry—if your size or preferred item is unavailable, you can sign up to be notified as soon as it becomes available again! Simply select your size on the product page, enter your email address, and we’ll send you an alert the moment it’s restocked. This way, you won’t miss out on your favorite pieces.